PAYMENT & REFUNDS
- A minimum booking of one hour.
- A 30% deposit of the total booking amount is payable on booking.
- The balance is due one month prior to the day of hire.
- If a booking is made within one month of the hire day, the full payment is required at the time of the booking.
- If a booking is cancelled more than one month from the day of hire, all monies paid are nonrefundable.
- If a booking is cancelled within one month of the day of hire, all monies paid are nonrefundable.
- In the event that a booking runs beyond the agreed booking time, additional charges will apply. The overtime rate for each 15 minutes or part thereof is $150.
- Credit card transactions attract a 2% Visa and Mastercard fee. American Express and Diners Club are not accepted.
BEHAVIOUR IN THE HUMMER DURING HIRE
- If the inside of the vehicle is left in a unclean/soiled manner, a minimum cleaning fee of $330 will be charged to the hirer. The fee will increase with excessive soiling.
- Smoking or the use of drugs is not permitted in the vehicle at any time. Failure to adhere will result in the termination of hire without refund.
- Irresponsible, dangerous or intoxicated behaviour will not be accepted and will result in the termination of hire without refund.
- Handbags and small carry bags are permitted to be carried in the vehicle.
- No alcohol may be consumed during hire for school formals or for underage users.
- Opening of the emergency hatch is forbidden. This will result in termination of hire without refund and will incur a $300 fee for breakage.
DAMAGES TO THE HUMMER
- The hirers will be held responsible and liable for any damage to the vehicle, internal and external including equipment, fixtures and fittings, caused by themselves or a members of their group. The cost of repair for such damages will be the responsibility of the person hiring the vehicle.
- If glasses are broken or missing, the hirer will be charged for the replacement at $15 per glass.
- If equipment provided in the vehicle including bar utensils, CD’s DVD’s, LCD TV’s, remote controls, etc is lost or damaged, the hirer will be charged for the cost of repair/replacement.
- If there is damage to the vehicle which results in the vehicle being unavailable for hire, then the hirer of the vehicle at the time the damage occurred will be liable for losses resulting from loss of cancelled bookings, whilst the vehicle is being repaired.
- As security to cover potential breakages, damages or losses, credit card details are required at the time of booking.
LOST PROPERTY
- We do not take responsibility for the loss of any property left in the vehicle.
BREAKDOWN
- In the unlikely event of breakdown of the vehicle which renders it unserviceable, we will endeavour to provide back-up vehicles. We will not be held liable for any consequential loss.
- The hirer accepts that the DVD and CD equipment is provided as a courtesy. In the event that the equipment malfunctions, Hummer Events accepts no liability whatsoever and no compensation shall be provided.
GRACE PERIOD
- We always strive to arrive at pickup points in advance of the times agreed. Occasionally, events outside our control may cause us to be late.
SECURITY CAMERAS
- Security cameras are installed. This is a recorded system which is automatically sent to control office for use in subsequent identification if necessary.
DON’TS
- Sit on Hummer exterior
- Lean against/on Hummer
- Hang out of windows
- Shout abuse
- Insult or be rude to chauffeur or other Hummer Events staff
- Argue with chauffeur
- Misuse or damage equipment, fixtures and fittings
- Damage Hummer interior or exterior
- Use drugs
- Smoke in vehicle
- Urinate or defecate in vehicle
- Open doors whilst vehicle is in motion
- Open the emergency hatch